Terms of Service

These Terms of Service (“Terms”) govern your use of Minutti's services, including requesting timepieces, receiving watch drops, and communicating through our website, WhatsApp, or email. By using our services, you agree to these Terms.

1. Our Services

Minutti is a private watch concierge that connects clients with luxury timepieces through:

  • On-request sourcing of vintage and modern watches

  • Weekly private watch drops via WhatsApp and email

  • End-to-end coordination between clients and trusted third-party dealers

We do not hold inventory. All watches are sourced upon request or featured through third-party partners.

2. Client Responsibilities

When engaging with Minutti, you agree to:

  • Provide accurate and complete information when submitting a request

  • Only use our services for personal, non-commercial purposes

  • Refrain from misusing or misrepresenting information provided by Minutti

We reserve the right to refuse service if we suspect fraud, abuse, or behavior that conflicts with our brand values.

3. Pricing & Payments

  • All prices provided to clients are inclusive of Minutti’s service fee or markup.

  • Once a client agrees to purchase a watch, Minutti will issue a payment request via secure method.

  • Full payment is required before the watch is shipped.

  • Payments are non-refundable unless the item is significantly not as described or unavailable.

4. Dealer & Shipping Terms

  • Watches are shipped directly from our partner dealers to the client under Minutti's name.

  • Shipping timelines, insurance, and import duties (if applicable) will be communicated in advance.

  • Minutti is not liable for delays caused by customs, courier services, or other third-party factors, though we will assist in resolving any issues.

5. Authenticity Guarantee

We work only with vetted global watch dealers and aim to ensure all watches are authentic and as described. However:

  • Clients are responsible for reviewing all details before confirming a purchase.

  • If any concerns arise post-delivery, Minutti will mediate communication with the dealer in good faith.

6. Privacy

Use of our services is also governed by our Privacy Policy. By submitting any personal data, you consent to its use in accordance with our policy.

7. Intellectual Property

All website content, branding, text, and images are the intellectual property of Minutti and may not be reproduced without written permission.

8. Limitation of Liability

Minutti is not liable for:

  • Losses caused by third-party dealers or couriers

  • Pricing or inventory inaccuracies due to third-party information

  • Damages beyond the value of the transaction made through our services

Use of our services is at your own risk. We strive for excellence, but we do not guarantee availability or outcomes.

9. Changes to Terms

We may revise these Terms periodically. Continued use of our services constitutes your acceptance of any changes.

10. Contact Us

If you have any questions or concerns about these Terms, please contact at contact@minutti.co
Jakarta, Indonesia